SUSAN AU-YOUNG | MORTGAGE SPECIALIST

Mortgages Made Simple

RESIDENTIAL | COMMERCIAL | WEALTH |PRIVATE
CONTACT ME

Office: 604 551 8148

Servicing Metro Vancouver & Fraser Valley 

About Me


Hello, I’m Susan Au-Young, thanks for taking the time to visit my website. 

Susan is a Mortgage Specialist with a comprehensive background in residential & commercial financing and a strong knowledge and expertise on investment-lending and market trends with some of the top financial institutions for over 15 years.  

Passionate about People
Raised in Vancouver most of her life, Susan is very passionate in working with people and developed a knack for helping clients understand the many financial risks and opportunities they face; while providing a vast wealth of products through Canada’s largest banks, credit unions, trust companies, and financial institutions.

“Susan is here to provide clients with mortgage solutions to drive their personal and business financial success and give them an array of options to achieve their short and long-term goals”

Work Recognitions
Throughout Susan’s career she has been recognized for her dedication and hard work with all walks of life: including high value clientele; retirees, self employed, business owners, professionals and investors. Specialties in residential debt consolidation, private financing, conventional, insured, first time buyers to much more complex financing including commercial, construction, high net worth equity investment financing. 

Recognition-Community Involvement 
Recognized for her lifetime community involvements working with education & health issues, children, seniors, art & culture, and economic-social diversity and multiculturalism.  

Personal Interests
Susan also enjoys spending time with family and friends, yet finds time for simple gourmet cooking with a combination of a healthy lifestyle; pilates, road cycling, jogging, tennis and golf enthuse.   

Call Susan today at 604-551-8148 or messenger her for any questions or just a free financing review of your existing mortgage, to inquire further about a refinance or a purchase or simply to understand your options available to you and pre-plan your next lifestyle goals.

Mastering Mortgages On Anyvisa Talks: Expert Insights on Financing in Canada


Raised in Vancouver, I bring a deep understanding of investment-lending and market trends, coupled with a passion for simplifying complex financial concepts. Whether you're buying your first home or seeking advice on investment lending, I'm here to help you navigate the financial landscape with confidence and clarity. Let's explore the best strategies to achieve your financial goals together!

STEP ONE
Start the conversation. 

The best place to start is to connect with me directly. The mortgage process is personal, and it can be daunting. My commitment to you is that I'll listen to all your needs, assess your financial situation, and provide you with a plan to move forward. 

STEP TWO
Choose the best option. 

Once we’ve had a look at your financial situation, we’ll consider a variety of mortgage options, I’ll outline what documents are necessary to qualify for a mortgage, negotiate with the lenders on your behalf, and arrange the mortgage that best suits your needs.


STEP THREE
Sit back and relax. 

Once we’ve arranged the mortgage product that best suits your needs, you’re not alone. I’m your mortgage professional for life. If you’ve got questions in the years to come, I’m always available to make sure that your mortgage is working for you, and not the other way around!


Lenders

I've developed excellent relationships with many lenders across the country. 
Let's figure out which one has the best product for you. 

Mortgage Services

As a mortgage professional it's my job to be the go-between between you and a mortgage lender. I make sure that you know all the products available to you, and are equipped with the knowledge to make the best decisions for you and your family. 

I can help you arrange mortgage financing for the following services.



Flexible Mortgages

As your life can change at any time, I offer a wide range of flexible mortgage products.

Qualified Advice

As a licensed mortgage expert, I'll listen to your needs and answer your questions. 

No Cost to You

There are no fees for my services, once you find the perfect product, the lender pays me a commission. 

Advocacy

I commit to working on your behalf to find you the best mortgage for your needs.

Professional Commercial Mortgage Services including:


CMHC Insured Multi-Family Residential Mortgages
Conventional Multi-Family Residential Mortgages
Modular/Mobile/Manufactured Home Park Mortgages
Owner Occupied Property Mortgages
Construction Mortgages
Development Mortgages
Shopping Malls & Retail Plazas
Office & Medical Buildings
Industrial Properties
Financial Projections
Feasibility Studies & Analysis  

Mortgage Articles


By Susan Au-Young July 8, 2025
A question that comes up from time to time when discussing mortgage financing is, “If I have collections showing on my credit bureau, will that impact my ability to get a mortgage?” The answer might have a broader implication than what you might think; let's spend a little time discussing it. Collections accounts are reported on your credit bureau when you have a debt that hasn’t been paid as agreed. Now, regardless of the reason for the collection; the collection is a result of delinquency, it’s an account you didn’t realize was in collections, or even if it’s a choice not to pay something because of moral reasons, all open collections will negatively impact your ability to secure new mortgage financing. Delinquency If you’re really late on paying on a loan, credit card, line of credit, or mortgage, and the lender has sent that account to collections, as they consider it a bad debt, this will certainly impact your ability to get new mortgage financing. Look at it this way, why would any lender want to extend new credit to you when you have a known history of not paying your existing debts as agreed? If you happen to be late on your payments and the collection agencies are calling, the best plan would be to deal with the issue head-on. Settle the debts as quickly as possible and work towards establishing your credit. Very few (if any) lenders will even consider your mortgage application with open collections showing on your credit report. If you’re unaware of bad debts It happens a lot more than you’d think; people applying for a mortgage are completely unaware that they have delinquent accounts on their credit report. A common reason for this is that collection agencies are hired simply because the lender can’t reach someone. Here’s an example. Let’s say you’re moving from one province to another for work, you pay the outstanding balance on your utility accounts, change your phone number, and make the move. And while you think you’ve paid the final amount owing, they read your meter, and there is $32 outstanding on your bill. As the utility company has no way of tracking you down, they send that amount to an agency that registers it on your credit report. You don't know any of this has happened and certainly would have paid the amount had you known it was due. Alternatively, with over 20% of credit reports containing some level of inaccuracy, mistakes happen. If you’ve had collections in the past, there’s a chance they might be reporting inaccurately, even if it's been paid out. So as far as your mortgage is concerned, it really doesn’t matter if the collection is a reporting error or a valid collection that you weren’t aware of. If it’s on your credit report, it’s your responsibility to prove it’s been remediated. Most lenders will accept documentation proving the account has been paid and won’t require those changes to reflect on your credit report before proceeding with a mortgage application. So how do you know if you’ve got mistakes on your credit report? Well, you can either access your credit reports on your own or talk with an independent mortgage advisor to put together a mortgage preapproval. The preapproval process will uncover any issues holding you back. If there are any collections on your bureau, you can implement a plan to fix the problem before applying for a mortgage. Moral Collections What if you have purposefully chosen not to pay a collection, fine, bill, or debt for moral reasons? Or what if that account is sitting as an unpaid collection on your credit report because you dispute the subject matter? Here are a few examples. A disputed phone or utility bill Unpaid alimony or child support Unpaid collections for traffic tickets Unpaid collections for COVID-19 fines The truth is, lenders don’t care what the collection is for; they just want to see that you’ve dealt with it. They will be reluctant to extend new mortgage financing while you have an active collection reporting on your bureau. So if you decide to take a moral stand on not paying a collection, please know that you run the risk of having that moral decision impact your ability to secure a mortgage in the future. If you have any questions about this or anything else mortgage-related, please connect anytime! It would be a pleasure to work with you!
By Susan Au-Young June 24, 2025
Deciding to list your home for sale is a big decision. And while there are many reasons you might want/need to sell, here are 3 questions you should ask yourself; and have answers to, before taking that step. What is my plan to get my property ready for sale? Assessing the value of your home is an important first step. Talking with a real estate professional will help accomplish that. They will be able to tell you what comparable properties in your area have sold for and what you can expect to sell your property for. They will also know specific market conditions and be able to help you put a plan together. But as you’re putting together that plan, here are a few discussion points to work through. A little time/money upfront might increase the final sale price. Declutter and depersonalize Minor repairs A fresh coat of interior/exterior paint New fixtures Hire a home stager or designer Exterior maintenance Professional pictures and/or virtual tour But then again, these are all just considerations; selling real estate isn’t an exact science. Current housing market conditions will shape this conversation. The best plan of action is to find a real estate professional you trust, ask a lot of questions, and listen to their advice. What are the costs associated with selling? Oftentimes it’s the simple math that can betray you. In your head, you do quick calculations; you take what you think your property will sell for and then subtract what you owe on your mortgage; the rest is profit! Well, not so fast. Costs add up when selling a home. Here is a list of costs you’ll want to consider. Real estate commissions (plus tax) Mortgage discharge fees and penalties Lawyer’s fees Utilities and property tax account settlements Hiring movers and/or storage fees Having the exact figures ahead of time allows you to make a better decision. Now, the real wildcard here is the potential mortgage penalty you might pay if you break your existing mortgage. If you need help figuring this number out, get in touch! What is my plan going forward? If you’re already considering selling your home, it would be fair to guess that you have your reasons. But as you move forward, make sure you have a plan that is free of assumptions. If you plan to move from your existing property to another property that you will be purchasing, make sure you have worked through mortgage financing ahead of time. Just because you’ve qualified for a mortgage in the past doesn’t mean you’ll qualify for a mortgage in the future. Depending on when you got your last mortgage, a lot could have changed. You’ll want to know exactly what you can qualify for before you sell your existing property. If you’d like to talk through all your options, connect anytime! It would be a pleasure to work with you and provide you with professional, unbiased advice.
By Susan Au-Young June 10, 2025
A no-frills service or product is where non-essential features have been removed from the product or service to keep the price as low as possible. And while keeping costs low at the expense of non-essential features might be okay when choosing something like which grocery store to shop at, which economy car to purchase, or which budget hotel to spend the night, it’s not a good idea when considering which lender to secure mortgage financing. Here’s why. When securing mortgage financing, your goal should be to pay the least amount of money over the term. Your plan should include having provisions for unexpected life changes. Unlike the inconvenience of shopping at a store that doesn’t provide free bags, or driving a car without power windows, or staying at a hotel without any amenities, the so-called “frills” that are stripped away to provide you with the lowest rate mortgage are the very things that could significantly impact your overall cost of borrowing. Depending on the lender, a “no-frills” mortgage rate might be up to 0.20% lower than a fully-featured mortgage. And while this could potentially save you a few hundreds of dollars over a 5-year term, please understand that it could also potentially cost you thousands (if not tens of thousands) of dollars should you need to break your mortgage early. So if you’re considering a “no-frills” mortgage, here are a few of the drawbacks to think through: You'll pay a significantly higher penalty if you need to break your mortgage. You'll have limited pre-payment privileges. Potential limitations if you want to port your mortgage to a different property. You might be limited in your ability to refinance your mortgage (without incurring a considerable penalty). Simply put, a “no-frills” mortgage is an entirely restrictive mortgage that leaves you without any flexibility. There are many reasons you might need to keep your options open. You might need to break your term because of a job loss or marital breakdown, or maybe you decide to take a new job across the country, or you need to buy a property to accommodate your growing family. Life is unpredictable; flexibility matters. So why do banks offer a no-frills mortgage anyway? Well, when you deal with a single bank or financial institution, it’s the banker’s job to make as much money from you as possible, even if that means locking you into a very restrictive mortgage product by offering a rock bottom rate. Banks know that 2 out of 3 people break their mortgage within three years (33 months). However, when you seek the expert advice of an independent mortgage professional, you can expect to see mortgage options from several institutions showcasing mortgage products best suited for your needs. We have your best interest in mind and will help you through the entire process. A mortgage is so much more than just the lowest rate. If you have any questions about this, or if you’d like to discuss anything else mortgage-related, please get in touch. Working with you would be a pleasure!

Testimonials

John Doe's Image
Susan did a fantastic job with us, very knowledgeable, professional no pressure at all, helping us thru the process very nicely, great experience overall. Definitely looking forward to doing more business with Susan!

Roman And Lina L.

John Doe's Image
We are a new Real Estate Development company in Western Canada. Even though we have been running a development business in China for more than twenty years, when we expanded our business to Canada, it was still hard for us to get funds since we were treated as a new start-up company. Susan, with her professional knowledge, kindness and patience, analyzed and balanced our experience, family and company resources, successfully helping us to get our financing in place and on time! We look forward to working together again and are happy to recommend her to family friends, colleagues and business partners.

K.Z.

John Doe's Image
It was a pleasure to work with Susan!
Everything was well organized and good service from start to finish. I will follow up in future when ever I need help.

Hamid R.

John Doe's Image
Susan has provided exceptional and excellent service. She is knowledgeable, friendly and helpful. She's efficient and a pleasure to deal with.

Victor & Joyce L.

John Doe's Image
Professional, Personable, and Service Oriented. Anytime I recommend Susan and her team, I know we will be welcomed with a friendly smile, treated with respect and get the information we require to help us make an educated and informed decision.

Gary M.

John Doe's Image
It was an absolute pleasure to work with Susan! She made the mortgage process the easiest part of homeownership. We were confident that Susan would go above and beyond to get us the best offering – and she did. Her approach was professional and customer-focused. We knew we were in good hands from the beginning. I wouldn’t buy another house without getting great advice from Susan!

Andy A.

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